All orders are charged per bag, each bag is $20. A bag is either our supplied ClothesLyne laundry bags or any tall 13-gallon kitchen garbage bag.
Lights and colors are only separated if specified in the order details page while placing your order.
Yes, the minimum order price is $20.
Service providers are either established laundromats or freelancers who are vetted and trained by ClothesLyne. A way we like to explain the freelancers is by comparing them to Uber and Doordash drivers.
Our standard delivery time is 48 hours after pick up, but we offer 24 hour delivery for an added cost.
We offer multiple different types of laundry detergent, fabric softener, and dryer sheets. We offer hypoallergenic, organic, and unscented options alternatives.
Unfortunately, ClothesLyne does not offer dry cleaning at this time, but we look to add this service in the future.
Cold, all loads are washed cold unless requested otherwise.
Our customer support team would be glad to help and determine an optimal solution for you.
No, we’re all about convenience. Just put your clothes out after your order and go on with your day.
Pick up and delivery occurs between 6 am-6 pm unless you pay additional costs for a customer pickup time.
NO! Clothes are never mixed together with other orders. All orders are tagged and separated to ensure they never mix.
Yes, we offer large item wash, which includes dog beds, comforters, and blankets.
Yes, you can communicate with the ClothesLyner at any point of the service being carried out. The chat is easily found in your order details page.
Yes, all information identity and payment information are processed through Stripe payment systems.
Your clothes will be protected in a waterproof bag and placed where the elements can’t affect them.
Yes, of course. ClothessLyne offers hypoallergenic, organic, and unscented options.